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POLICIES + PROCEDURES

ATTENDANCE
Consistent attendance is a critical piece of your child’s overall experience, as it directly contributes to the development of both their skills and their confidence.  When it comes to preparing for performances, their attendance directly affects how the instructor is able to use your child within the choreography, which in turn, affects all of the dancers in the class.  We absolutely understand that there are many legitimate reasons for missed classes, including sickness, but we ask that parents do their best to have their children in class consistently, and let us know via email if they’re unable to attend. City Dance Corps does not provide makeup lessons for missed lessons nor do we provide any credits or refunds.

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CHILD DEVELOPMENT
Our youth staff work with instructors to understand any trends or developments happening in class, dance related or otherwise.  At the end of the season, students receive personalized progress reports that specify what they worked on in class, their strengths and their personal progress.  Each month, our instructors nominate dancers of the month who exemplify the goals we are working on that month. Nominees are entered to win our Dancer Of The Month Award which is posted in the studio celebrating their accomplishments.

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CLASS CAPACITY
All of our classes have a specific amount of spots available.  If your child is enrolled in a class they do not have to register again the following term - our system will auto-enroll them unless you withdraw them from the class via email. Auto-enrollment deadlines for each term are indicated in our YOUTH HANDBOOK and parents receive a reminder email 2 weeks before the deadline.  Classes do fill up quickly, but we do allow students to try new classes and transfer throughout the season in specific cases, so our waiting list spots do come up. 

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CLASS SELECTION
Our youth staff will work closely with you to select the classes that will best support your child’s development - physical, emotional and social.  Class changes are subject to the approval of our program director and to space availability.  If you wish to transfer or change classes please email youth@citydancecorps.com no later than 3 weeks after enrolment.  We will try our very best to accommodate you.

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COMMUNICATIONS
Our PARENT PORTAL is the easiest way to access updates and new information.  Class reminders are sent before each class, and in the rare case of cancellation due to weather or other extenuating circumstances, parents are notified via text, All program updates will be sent via email from youth@citydancecorps.com. You can also stay updated through Instagram @citydancekids and Facebook @citydancekids

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EMERGENCY MANAGEMENT
In the event of an emergency that may affect our classes (snow storms, evacuations, power outages, pandemics) information will be shared with parents via text or email.  If applicable, parent/guardians or emergency contact numbers of children on the premises will be contacted.

 

LOST AND FOUND
City Dance Corps is not responsible for any lost personal items, including but not limited to: jewelry, clothing, shoes, school books, etc. However, we do keep a lost and found specific to our youth department that is cleared at the end of each month and donated to those in need. Families can help by labeling their child’s clothes, shoes and water bottles, and communicating as soon as possible when something has gone missing.

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PARKING
We love being in the heart of Toronto, but this can sometimes bring challenges when it comes to parking. The onsite parking spots are reserved for City Dance Corps Staff. There is on-street parking directly outside the studio on the North side of Dupont St.  There is free on-street parking on the South side of Dupont St.  Parking on either side of the street is prohibited on Mon-Fri from 7am-9am and 4pm-6pm. Side street parking is available at these times. All parking is free after 6pm.

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TRIAL PASSES
New students are offered a trial pass which allows one week of unlimited dance classes within their age and skills level for $30+HST. Classes must be reserved in advance, and availability is limited by class capacity.  Walk-ins are not permitted. After the week of the trial pass is complete, if the new student decides to move forward with the class, the cost of the trial pass is deducted from enrolment.

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UNIFORMS
Uniforms are an important part of the dancer’s experience.  Like sports, there are specific pieces of equipment required in order for them to properly participate in their classes.  Dance shoes are required, and are available for purchase in our onsite dance shop.  Clothing requirements are often overlooked but they are equally as important.  What a dancer wears to class is specific to each dance style in order to optimize movement and technique, but also focus and formalize the dancer’s experience personally, as well as being part of a corps.

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YEAR-END RECITAL
Dancers ages 6-16 who have participated in Terms 2 and 3 have the option to perform in our annual recital in June.  It is not mandatory.  All dancers benefit from the choreographic process with their instructor and classmates whether they decide to perform or not.  All dancers who choose to perform will be required to purchase a costume for an additional fee for each piece they are performing in the recital. All participation deadlines as well as costume fees are detailed every year in the YOUTH HANDBOOK.

 

YOUTH HANDBOOK
We take the health and wellbeing of all of our students very seriously, and have spent over 20 years fine tuning policies and protocols to ensure everyone has the best possible experience.  We continue to evolve with updates each and every season. All of our policies can be found in our YOUTH HANDBOOK and must be read and signed off on before becoming an active youth member at City Dance Corps.

REFUNDS

REFUNDS

Refunds must be requested via email before the withdrawal deadline for Term 1 and Term 2.  All refund deadlines are indicated in the YOUTH HANDBOOK for the current season. We do not offer refunds for Term 3.  If you withdraw your child, a  withdrawal fee of $50 will be charged and a prorated refund of the term payment will be made, as long as the email is sent before the deadline.  The registration fee is $25.00 per dancer and is NON-refundable.

DROP OFF/PICK UP PROCEDURES

DROP-OFF

1.  We recommend arriving 10 minutes before class begins. 

2.  All dancers must check-in with their full name and class with our reception desk.  

3.  They will receive a number for the studio that corresponds with their dance class.

4.  Once dancers are checked in, parents may leave the studio, or are welcome to stay in our front waiting area or coffee shop.

5.  Dancers are lined up for class, and guided to their classrooms by our youth staff and class assistants. 

6.  Tiny, junior and senior dancers who check in late will have to wait until there is a staff member to escort them to class.

7.  For the sake of all of the students in the class, we do not permit parents to watch from the door or enter the classes.

8. Dancers who have more than one youth class can be supervised by our staff for a maximum of 15 minutes between classes.

 

PICK-UP

1.  At the end of each class, the dancers are brought to the front desk by their instructor or class assistant.

2.  Dancers are dismissed one-by-one, and only to the adults that have been  indicated in their student profile.  

3.  Dancers must be picked up within 10 minutes of their class being dismissed. If you are running late for any reason we ask that you please contact the studio to let us know, as we will have to dedicate staff to your child until you arrive.

4.  Dancers in our pre-teen or teen classes may self dismiss with the permission of their parents which can be indicated in their registration form and/or sent via email to youth@citydancecorps.com.

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CLASS CONDUCT

1.  Upon entering the studio, a positive and professional attitude is expected from everyone.

2.  Please do your best to keep the volume down in the common areas. 

3.  Consistency in attendance directly affects your child’s development in their dance class.  It also affects their instructor’s ability to choreograph in Term 3, which in turn affects the other dancers in the class. If your child is unable to attend class, please let us know via email or a quick call to the reception desk.

4.  All students must abide by the dress code. Uniforms are a critical part of what we’re teaching here at CDC.  They are specific to developing skills as a dancer and also empower the dancers’ confidence and commitment to the discipline of dance and to being part of a corps. 

5.  Only water is permitted into the studios. No other food, drink or gum is permitted in the studios.

6.  Please use our changerooms to change for class. Changing in the front desk area is not permitted. 

7.  Fathers changing daughters and mothers changing sons may use the gender neutral washrooms.

8.  No outdoor shoes are to be worn in the studios.  They are to be left on the designated shoe rack areas.

9. Larger personal items that are too big for hooks are to be tucked under the benches or brought into the studio.

9.  Cell phones are not permitted to be turned on while class is in progress.

10.  Profanity, gossip, unsportsmanlike conduct, or bullying of any kind will not be tolerated.

11. City Dance Corps has an Anti-Harrassment and an Anti-Racism Policy in place and does not stand for any ill treatment of any human being who enters our doors.

Established in 2002.

Dance More. Live More.

ADDRESS

TORONTO LOCATION

950 Dupont Street

Toronto, ON M6H 1Z2

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OAKVILLE LOCATION

2630 Bristol Circle Unit 100

Oakville ON, L6H 6Z7

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416-260-2356

youth@citydancecorps.com

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